Operations Supervisor

Hourly NU Supervisor at a glance

Hourly NU Supervisors must understand the relevance and importance of operational activities in contributing to food safety, quality, and efficient production. This role is responsible for leading hourly teams, ensuring safe and compliant operations, and responding to situations that may impact product, people, or performance.

Pay starting at $35.17

• Paid Vacation
• Access to an array of holistic wellness benefits
  * and perks, including medical, dental, and vision coverage
• 6% 401(k) matching
• Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees
• An industry‑leading total rewards package that emphasizes a high discretionary bonus
• Benefits begin 90 days after hire for hourly employees, and immediately upon hire for salaried employees

• Hours may vary depending upon shift
• May require evenings, weekends, holidays, and overtime based on business needs

• Lead, supervise, and support hourly employees to ensure safe, efficient, and compliant operations
• Assign daily tasks, monitor productivity, and ensure production or operational goals are met
• Serve as the primary communication link between operations, management, and support teams
• Monitor workflow, materials, equipment, and staffing to ensure operational continuity
• Enforce and promote safety, food safety, quality, and sanitation standards
• Troubleshoot operational issues, address employee concerns, and elevate significant issues as needed
• Track and report key performance indicators (KPIs) including safety, quality, and productivity
• Prepare shift reports and provide input on process improvements
• Support onboarding, training, coaching, and performance management of hourly employees
• Promote continuous improvement, teamwork, and employee engagement

• High school diploma or equivalent required
• Associate or bachelor’s degree in a related field preferred
• 2+ years of experience in an operations or supervisory role, preferably in manufacturing or warehouse environments
• Ability to read, comprehend, and communicate in English
• Strong leadership, communication (verbal and written), and interpersonal skills
• Working knowledge of safety, quality, and operational procedures
• Ability to plan, organize, and manage multiple priorities in a fast‑paced environment
• Proficiency or ability to learn Microsoft Excel, Word, PowerPoint, and plant systems (e.g., ZPI, Metrics)
• Attention to detail and understanding of documentation and record control requirements
• Ability to stand, walk, or sit for extended periods and lift up to 50 lbs. as needed

Dover Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact