Volunteer Program Coordinator – LoopTalk; Family Support Services

The Loop Roots Foundation is a nonprofit, tax-exempt organization dedicated to supporting justice-impacted families through transportation, therapy, and technology-driven programs. Our mission is to remove the physical, financial, and emotional barriers that prevent families from maintaining meaningful connections with incarcerated loved ones, accessing mental health care, or navigating reentry. Founded in 2025, the Loop Roots Foundation operates nationally, with an initial focus on underserved communities in Maryland, Arizona, Pennsylvania, New Mexico, California, and Virginia.

• Loop Connect – A ride credit sponsorship platform that provides free or subsidized rides to prison visitation facilities, allowing families to stay in contact during incarceration.
• Loop Talk – A HIPAA‑compliant virtual therapy program offering trauma‑informed mental health care to justice‑impacted individuals and caregivers, including children.
• Loop Troop Rideshare partnership – We collaborate with the Loop Troop Rideshare platform to ensure families have access to safe, reliable, and culturally competent transportation services.

The Loop Roots Foundation is committed to using community‑based, technology‑enabled tools to restore dignity, promote healing, and reduce generational harm. All of our programs are offered without discrimination to build a truly supportive ecosystem for families across the U.S.

Location
:
Remote (U.S.

-based preferred)

Time Commitment
: 20–25 hours per week

Position Type
:
Volunteer (with potential for paid role as funding allows)

Loop Talk is a supportive services program of Loop Roots Foundation focused on helping families impacted by incarceration navigate the emotional challenges surrounding prison and jail visits. The program provides structured pre‑visit and post‑visit support to help individuals and families prepare emotionally, communicate effectively, and process feelings after visits.

Loop Talk is designed to promote emotional balance, stability, and resilience for children, caregivers, and loved ones affected by incarceration. Services are supportive and educational in nature and do not replace clinical therapy unless delivered by licensed professionals.

The Volunteer Program Coordinator will support the development and coordination of the Loop Talk program. This role is well suited for someone with experience or interest in family support services, reentry support, social services, or nonprofit program operations.

• Support coordination of Loop Talk pre‑visit and post‑visit support services
• Assist with onboarding and scheduling families for support sessions
• Help maintain program structure, workflows, and documentation
• Coordinate with facilitators, volunteers, or licensed providers as applicable
• Support tracking of participation, outcomes, and program feedback
• Assist with developing program materials and family‑facing resources
• Ensure confidentiality and trauma‑informed practices are upheld

• Background or strong interest in family support, reentry services, social work, or nonprofit programs
• Experience with program coordination, peer support, or case management – a plus
• Strong communication, organization, and empathy skills
• Ability to work with sensitive and emotionally complex situations
• Trauma‑informed, nonjudgmental, and reliable
• Comfortable working remotely and using scheduling or tracking tools

• Meaningful experience supporting families impacted by incarceration
• Opportunity to help build and scale a compassionate support program
• Flexible remote schedule with consistent weekly hours
• Professional references and documentation of service
• Potential transition to a paid role as funding becomes available

Due to the nature of this program, volunteers may be required to complete a background check and sign a confidentiality agreement.