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Associate Director, External Quality

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Merck
Full Time position
Listed on 2026-05-26
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control / Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Job Description

Join our External Manufacturing Quality leadership team and help ensure the quality, compliance, and performance of our global Animal Health external manufacturing network.

As Associate Director, Global Quality External Manufacturing (Animal Health), you will lead external quality oversight across third-party partners in North America, Mexico, and Canada, while managing a remote quality team responsible for batch review, product release, and local quality operations. You will act as the primary Quality liaison between external partners and internal teams, helping ensure all products are manufactured, packaged, tested, and distributed in compliance with company standards and global cGMP/regulatory requirements.

Key Responsibilities
  • Lead external quality management and oversight of third-party manufacturing partners and CMOs
  • Serve as the Quality point of contact for external partners and internal stakeholders
  • Lead external manufacturing Quality team in Mexico and Canada specifically for review, packaging and release for all local and imported products.
  • Ensure partner compliance with GMP requirements, Quality Agreements, and commercial commitments
  • Oversee batch review, product release, change control, validation, audits, and remediation activities
  • Support quality system improvement, risk management, and continuous improvement initiatives
  • Manage team performance, budget, and headcount planning
  • Partner cross-functionally to support operational excellence, compliance, and supply continuity
Education Requirements
  • Bachelor’s degree in Veterinary Science, Chemistry, Pharmacy, Biology, Microbiology, Chemical Engineering, or related field
Required Experience and Skills
  • 10+ years of experience in a pharmaceutical company and/or External Manufacturing Organization
  • 2+ years of direct people leadership experience - Proven remote management, team leadership, and performance accountability skills
  • Strong background in Quality Systems, QA/QC, global GMP, and regulatory requirements
  • Demonstrated experience in external quality management and third-party oversight
  • Strong problem-solving, risk management, communication, negotiation, and influencing abilities
Required Skills

cGMP Compliance, External Manufacturing, Leadership, Manufacturing Quality Management, People Management, Pharmaceutical Manufacturing, Quality Compliance, Quality Operations, Quality Systems Compliance

Preferred Skills

Quality Leadership, Quality Management

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please  if you need an accommodation during the application or hiring process.

Equal Employment Opportunity

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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The salary range for this role is

$ - $

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several…

Position Requirements
10+ Years work experience
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