Leasing Specialist

A Brief Overview

The Leasing Specialist has the primary responsibility of coordinating all requests from military families with the property management team. In addition, this position is responsible for assisting in the daily leasing functions of the Public Private Venture (PPV) housing office including, but not limited to, leasing homes to prospective clients, qualifying applicants, waitlist overviews, executing leases, maintaining resident files, monitoring Government compliance issues, assisting in the implementation of social programs and supportive services, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.

• Coordinates all requests from military families with the property management team.
• Maintain and organize an accurate, fair, and compliant leasing waitlist to ensure efficient unit turnover, strong applicant communication, and consistent leasing operations.
• Performs all leasing functions including showing of vacant units, and timely execution of leases and renewals.
• Qualifies applicants in accordance with Government compliance requirements.
• Coordinates move‑in dates and pre‑move‑in inspections with the incoming military families.
• Coordinates notice to vacate, pre‑inspection, move‑outs, and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable).
• Receives and records service requests and disburses them to the appropriate maintenance director/maintenance manager (where applicable).
• Ensures that resident and maintenance digital files are properly maintained.
• Performs routine market analysis reports.
• Assists the Community Director and/or Community Manager in ensuring that the property follows the requirements and procedures identified in the property legal documents.
• Assists in the organization and scheduling social events, educational classes, physical activities, and family functions for the community residents, which may result in working flexible hours.
• Prepares and recommends advertising and marketing strategies as deemed appropriate in order to create traffic to our property.
• Develops property concepts by researching and analyzing current market rates; studying economic, traffic, and population history, trends, and forecasts; investigating and analyzing competitive properties.
• Markets property by advertising vacancies; identifying and approaching prospective tenants; creating and distributing marketing materials; greeting drop‑ins; participating in community and regional activities.
• Prepares properties for showing by inspecting premises.
• Shows properties by setting appointments; providing property statistics and leasing information; highlighting benefits, such as, location, surrounding area, transportation, access, neighbors, home systems and services, amenities, occupancy history, owner performance, tenant satisfaction, and security.
• Completes lease by reviewing contract requirements; negotiating terms; obtaining signatures, deposits, and payments.
• Creates and places advertising in all venues including social media.
• This position requires driving for the Company using either
  1) a Company vehicle, at any frequency from Rarely to Constantly; or,
  2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

• High School Diploma or GED Required.
• Bachelor's Degree in Business Administration, Property Management, other related discipline Preferred.
• Previous Leasing Experience Required.
• Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required.
• Previous experience in sales Preferred.
• Strong customer service skills.
• The ability to show houses which may include working in all types of weather conditions.
• Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
• Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all…