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Senior Voice of Customer Research Lead
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-07-22
Listing for:
Humana Inc
Full Time
position Listed on 2026-07-22
Job specializations:
-
Research/Development
Data Scientist, Market Research, Research Scientist
Job Description & How to Apply Below
Humana Inc. is seeking a Senior Voice of Customer Researcher to advance member experience.
You will work with a multi-disciplinary team to understand how customers interact with Humana products, analyze feedback, survey results, and sentiment data, and translate insights into actionable improvements across journeys. The role requires 5+ years in VOC/UX research, expertise with Qualtrics, and strong storytelling for executives.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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