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Server, Server​/Wait Staff

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Grotto Pizza, Inc.
Full Time position
Listed on 2026-06-26
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Catering, Food & Beverage
Job Description & How to Apply Below

Description

To provide exceptional dining room service by coordinating the guests’ experience in order to ensure the accurate and timely delivery of orders in a comfortable atmosphere. The server works under the Front of the House Manager’s general direction. The server is responsible for accurately taking, processing, and serving dining room guests’ orders.

Essential Duties
  • Greet and assist guests in a prompt, friendly, and professional manner.
  • Clearly write down all guest orders using proper notation and requesting all pertinent information.
  • Efficiently and effectively coordinate dining guests’ meals through all aspects including initial greeting, food timing and receiving, and table completion.
  • Accurately enter all guest orders into the POS system.
  • Consistently and thoroughly complete the Nine Steps of Service.
  • Assist in the preparation of specific menu items.
  • Know and uphold proper safe food handling, safety, and sanitation standards while preparing and serving food.
  • Clean, stock, and sanitize the serving areas, any assigned sections, and all related equipment.
  • Assist in the training of new servers and/or bartenders.
  • Perform other duties as assigned by the supervisor or manager including store specific opening, closing, and side work procedures.
  • Requirements
    • Education:

      Some secondary education.
    • ABCC certification.
    • Age:
      Must be 18 years old.
    Knowledge, Skills, and Ability
  • Excellent verbal communication and interpersonal skills.
  • Must be able to speak English fluently.
  • Ability to maintain calm under pressure and to perform in a stressful environment.
  • Excellent organizational and time-management skills.
  • Ability to accurately, quickly, and simultaneously perform multiple tasks
  • Basic computer operating skills
  • Ability to read.
  • Ability to write.
  • Ability to understand and implement written and verbal instructions.
  • Basic math and money handling skills.
  • Stamina to stand up to 5 hours at a time.
  • Ability to lift, bend, stoop, and walk at a moderate pace.
  • Strength to frequently lift and carry up to 20lbs.
  • Ability to work in a fast-paced environment.
  • ABCC certification within 30 days of employment where applicable.
  • Extensive knowledge of Grotto Pizza menu, recipes, policies, preparation and presentation standards, and guest service procedures.
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