Server - Food JL Meatballs and Martinis

Responsibilities

• Greet guests within 2 minutes, make eye contact and smile.
• Take beverage orders within 2 minutes and suggest appetizers or the daily drink special.
• Serve soups and salads within 3 minutes, appetizers within 5 minutes, lunch within 10 minutes, and dinner within 15 minutes.
• Operate the POS system, issue guest checks in a holder, handle cash, and close checks. Managers or assistant managers must run end-of-day reports to ensure no open checks.
• Maintain a personable, customer-service attitude while handling multiple tasks.
• Report for work in a clean and neat complete uniform, including name tag, , service license, corkscrew, and black non-slip shoes prior to shift start.
• Maintain thorough knowledge of the restaurant menu.
• Answer guests' questions about the menu, make suggestions on food specials and the daily soups.
• Write guests’ orders accurately.
• Check dishes for presentation and accuracy before leaving the kitchen.
• Pre-bus and reset tables and assist in running food from the kitchen.
• Remain visible to guests and minimize time spent in the kitchen.
• Complete opening and closing side duties and check with a manager before leaving shift.
• Observe diners' responses to additional requests and address questions as needed.
• Provide exceptional customer service with a positive attitude.
• Work safely by following established safety rules and regulations.
• Communicate effectively with co-workers, supervisors, chefs, and guests.
• Follow all relevant company policies and procedures.
• Comply with the company’s recycling program standards.
• Follow state and company liquor safety rules at all times.
• Be actively at work to perform the essential functions of this job.
• Perform other duties as assigned.

• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Must be available to work weekends, holidays, and nights as scheduled.

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions.

• $7/hour + TIPS

This job description is not a comprehensive listing of activities, duties, or responsibilities and may change at any time with or without notice.

Education
High School (required)

Experience

• Union Representation:
  Employment in this position is subject to the terms and conditions of the applicable collective bargaining agreement with Unite Here, including union membership requirements where applicable (required).
• Must possess good communication skills (required).
• Must be able to work weekends, holidays and nights as needed (required).
• Must be able to successfully pass a background check and receive a lottery license from the DE Lottery (required).
• Must be able to speak, read and write English (required).

• ABC Certification (required)
• DE Service License (required)

Equal Opportunity Employer. This employer is committed to equal employment opportunity and compliance with applicable laws.