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O​/N Merchandising Lead

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Walmart
Full Time position
Listed on 2026-05-31
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Merchandising, Customer Service Rep, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 23 - 31 USD Hourly USD 23.00 31.00 HOUR
Job Description & How to Apply Below
Position: (USA) O/N Merchandising Lead

Sam's Club # N Dupont Hwy
Dover, DE

Position Summary

The following responsibilities cover the core duties of this role.

  • Provides member service by acknowledging the member and identifying member needs; providing guidance and support regarding self‑service technology; assisting with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
  • Assists management with supervision of associates: assigns duties, communicates goals and feedback, trains on procedures, provides direction on member service approaches, ensures policy compliance, supports the Open Door Policy, and participates in hiring, scheduling, coaching, and evaluating associates.
  • Receives and stocks supplies and merchandise from distribution centers and vendors; organizes and maintains the sales floor using equipment, merchandising, and completes required paperwork, logs, and documentation.
  • Maintains facility safety by conducting sweeps, following forklift spotting and hazardous materials handling protocols, adhering to steel‑standard guidelines, and reporting unsafe situations.
  • Ensures proper merchandise presentation: handles claims and returns, zones the area, stocks and arranges merchandise, sets up displays, removes damaged goods, signs and prices merchandise, identifies shrink and damages, secures fragile and high‑shrink items.
  • Monitors food and merchandise quality: enforces product rotation, code dating, recalls, sanitation standards, and maintains categories and cleanliness.
  • Leads and participates in teams: shares resources, determines customer needs and business priorities, coordinates work assignments, provides feedback, and supports adaptation to change.
  • Oversees picking and staging of club pick‑up orders, ensuring adherence to company policy and procedures.
  • Develops, communicates, and implements processes and practices: collaborates with managers, co‑workers, customers, and partners; analyzes information; monitors progress; and identifies improvement opportunities.
  • Promotes compliance: explains and demonstrates application of policies, implements action plans, uses the Open Door Policy, and assists management with addressing ethical and compliance issues.
Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  • Must be 18 years of age or older.
  • 6 months retail experience AND 6 months customer service experience.
Preferred Qualifications

Leading a team, Supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others.

Primary Location

1572 N DUPONT HWY, DOVER, DE , United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits
  • Health benefits include medical, vision, and dental coverage.
  • Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.
  • Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates of Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.

Walmart at (Use the "Apply for this Job" box below). .

The hourly wage range for this position is $23.00 to $31.00*.

* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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