Service Sales Engineer - Mid-Atlantic Territory

Overview

The Service Sales Engineer is responsible for growing the service aftermarket business within the assigned Mid Atlantic territory. This role focuses on developing and managing customer relationships, promoting service and aftermarket solutions, and achieving agreed sales targets through proactive planning, customer engagement, and collaboration with internal teams. The position requires strong commercial acumen, technical understanding, and a customer-first mindset.

• Plan, organize, and prioritize personal sales activities and customer/prospect visits to achieve agreed business targets while effectively managing time and productivity.
• Grow service revenue through development and penetration of the installed base within the assigned territory.
• Identify, develop, and close sales opportunities for assigned service products and solutions.
• Develop and maintain strong customer relationships at all levels, ensuring a consistent, high standard of aftermarket service.
• Act as a trusted advisor to customers by understanding their operational needs and offering tailored service solutions.
• Cooperate closely with the Service Aftermarket team to ensure excellent after-sales support and high levels of customer satisfaction.
• Manage quotations from issuance through to closure, ensuring timely follow-up with customers.

• Bachelor’s degree in Engineering, Business, or a related discipline, or equivalent experience with experience in service sales, aftermarket sales, or technical sales, preferably in an industrial or engineering environment.
• Proficient with CRM systems and standard office software.
• Strong commercial, negotiation, and relationship-building skills.
• Ability to analyze market conditions and translate insights into actionable sales strategies.
• Excellent communication skills, both written and verbal.
• Willingness and ability to travel extensively within the Mid Atlantic territory.
• Must be authorized to work in the United States.

• Benefits and Perks: health and wellness programs, retirement savings, and employee assistance.
• Strong retirement 401(k) plan with matching.
• Paid family leave and parental leave; other benefits for work-life balance.
• Growth opportunities: global training, mentorship, and career progression pathways.
• Support for learning opportunities and global or regional training.

Based within the Mid-Atlantic region (Delaware, Maryland, North Carolina, Pennsylvania, Virginia).

Edwards is an Equal Opportunity Employer. We hire qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law. We comply with all applicable federal, state, provincial and municipal laws.