Technician - Surveillance

Responsibilities

• Perform replacement of any failed video and surveillance equipment.
• Monitor inventory levels for the surveillance department and notify proper personnel of low stock.
• Perform preventative maintenance on equipment.
• Troubleshoot equipment failures.
• Troubleshoot and replace any and all related equipment without assistance.
• Assist in the installation, set‑up, and checkout of new equipment and other technical equipment or operations related equipment.
• Observe the facility via the CCTV system when not performing maintenance duties.
• Ensure proper installation and operation of all video and recording equipment.
• Answer service calls and summon a proper person if a repair cannot be made.
• Observe all video lottery regulations and company policies and procedures.
• Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.
• Be responsible for the security of assigned keys and radio from check‑in to check‑out.
• Be responsible for completing all regulatory and company operational logs/forms correctly.
• Tag repairable parts noting appropriate information.
• Provide exceptional customer service.
• Work safely, following all established safety rules and regulations.
• Communicate effectively with co‑workers, supervisors and guests.
• Follow all relevant policies and procedures.
• When assigned to the CCTV monitoring room: "Patrol" the facility through the use of PTZ and fixed cameras recording all pertinent activity on the Surveillance system; log and mark video clips and file them in one of several repositories depending on the Surveillance system.
• Monitor the fire alarm panel and respond to fire alarms and system troubles, notifying proper persons in accordance with established procedures.
• Prepare daily logs of all pertinent activity; complete reports of suspicious activity and incidents in accordance with surveillance policy and procedure manual.
• Record questionable activity for review and possible use as evidence in court as directed.
• Conduct the same type of observations of the gaming areas as directed.
• "Patrol" the facility entrances, the cashiers’ cage, coin vault and count rooms.
• Perform other duties as assigned.

• Must be available to work weekends, holidays, and nights as scheduled.
• Must be able to distinguish all colors.

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions.

• $18.50/hr

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

Bally's Dover is an equal opportunity employer.