Security Officer

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well‑being, fostering self‑sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

This is the experienced level of security officer work, responsible for maintaining the safety and security of visitors, clients, residents, and facility staff by monitoring and protecting state property from trespass, fire, theft, and other hazards. Employees independently perform the full range of Essential Functions under general supervision.

• Enforces safety, security, and orderliness in compliance with applicable policies and procedures.
• Makes regular rounds of buildings, units, and the perimeter to ensure that all is in order and that security devices on doors, windows, or gates are operable and secure.
• Observes individuals for suspicious or threatening behavior and de‑escales potentially sensitive situations. Anticipates the need for/requests higher level assistance.
• Detects, reports on, and responds to trespass, fire, theft, unauthorized visitors, or other safety and security hazards and emergencies. May locate and confiscate contraband and notify appropriate authorities.
• Assists in detaining trespassers, violators, and potential escapees until proper authorities arrive, and may assist in searching for missing residents.
• Uses security equipment and technology such as magnetometers, x‑ray machines, remote access controls, and portable radios, and monitors and controls surveillance equipment such as cameras or alarm systems. Reviews footage for violations, accidents, or other unusual situations.
• Conducts routine drills such as fire or active shooter drills and inspects emergency equipment to ensure preparedness.
• Provides general information and direction to employees, patrons, and visitors to state facilities.
• Prepares logs and reports such as incident reports or shift activity logs.
• Uses computer software and automated information systems to enter, update, modify, delete, retrieve, and report on data.
• Completes patrol or other security duties by automobile or on foot; and may transport individuals within or outside of the assigned facilities and grounds.
• May dispatch calls which includes receiving calls and obtaining and disseminating information internally or externally, as appropriate, based on the nature of the call.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

• Six months’ experience in security such as providing protective services to persons, facilities, or grounds from trespassing, theft, and other conditions.
• Coursework, training, and/or work experience in using security equipment and technology.
• Coursework, training, and/or work experience in narrative report writing.
• Possession of a valid Driver’s License (not suspended, revoked or cancelled, or disqualified from driving).

Pre‑employment drug testing is required as a condition of hire. A satisfactory criminal background check is also required, and the recruiting agency may require the applicant to pay for the check as part of the conditional offer of hire.

To learn more about the comprehensive benefit package please visit our website at (Use the "Apply for this Job" box below)./

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.