Construction Technician

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

This position is located in the Dover, DE area. Local candidates only, please.

IQ Fiber is seeking a Construction Technician responsible for the daily construction and maintenance of IQ Fiber’s fiber optic network. In this role, technicians perform hands-on field work including installing andrelocatingconduit and fiber, repairing underground plant,movingand replacing vaults and hand holes, andlocatingexisting cables and infrastructure to protect the network during construction activities.

This is a field-based role that requires physical stamina, a safety-first mindset, and the ability to work independently in a fast-paced, outdoor environment. The ideal candidate takes pride in quality workmanship,representsIQ Fiber professionally in residential and commercial settings, and is committed to delivering reliable network infrastructure that serves our customers.

• Install,maintain, and repair fiber optic network infrastructure, including digging by hand or with trenching equipment to place cable underground, pulling fiber-optic cable through conduit, andrelocatingconduit and fiber as needed.
• Remove and replace hand holes, vaults, and fiber markers; repair damaged undergroundplantas issues arise.
• Install, repair, andmaintaininside fiber optic cables and MDU (multi-dwelling unit) boxes.
• Based onlocatetickets from Sunshine One-Call, accuratelylocateand mark existing underground fiber cables to protect infrastructure during excavation and construction activities.
• Assist with fiber cable damage restoration efforts and troubleshoot network systems as needed to minimize service disruption and customer downtime.
• Ensure full compliance with OSHA safety standards and all applicable state and local regulations;maintainfull accountability for safety, productivity, quality, and workmanship on all assignments.
• Ensure customer satisfaction by delivering quality service,maintaininga professional demeanor in the field, and keeping work areas clean and orderly in residential and commercial environments.
• Maintain assigned vehicle in a clean and professional manner; dress in approved IQ Fiber clothing and present a neat, professional appearance at all times.

• High school diploma or GED;minimum of1 year of telecommunications construction experience preferred.
• Familiarity with fiber optic cable installation, conduit work, and underground plant maintenance; ability to construct small networks for MDU and public spaces using off-the-shelf solutions.
• Must have andmaintaina valid driver’s license with a clear MVR, auto insurance, and a satisfactory driving record; ability to drive during nighttime and in adverse weather conditions.
• Must pass a standard background check and drug screening.
• Must be available for a 24/7 operation including mandatory overtime, after-hours, and weekend work; must remain in service during outages until resolved.
• Ability to lift 75 pounds repeatedly, climb ladders up to 28 feet, and work outdoors in all weather conditions throughout the shift.
• Ability to work independently, exercise sound judgment, and resolve issues with minimal direction in a fast-paced, high-change environment.
• Ability to communicate clearly and professionally in verbal and written formats with strong interpersonal skills.
• Proficient computer skillssufficientto learn new applications and systems.

• Fiber infrastructure construction and maintenance work is completed…