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Front Desk Representative

Job in Dover, Strafford County, New Hampshire, 03821, USA
Listing for: Wild Coffee Human Resources
Full Time position
Listed on 2026-06-26
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep
Job Description & How to Apply Below

We are seeking a professional and reliable individual to fill the Front Desk Receptionist position. This role is ideal for someone with excellent communication skills and a strong customer service orientation. The Front Desk Receptionist will be the first point of contact for visitors, clients, and staff, providing a welcoming environment and ensuring smooth daily operations.

Key Responsibilities
  • Greet and welcome visitors in a professional and courteous manner.
  • Answer phone calls, route them to the appropriate team members, or take messages as needed.
  • Maintain the front desk area, keeping it clean, organized, and welcoming.
  • Schedule appointments and coordinate with team members.
  • Assist with administrative tasks, including data entry, filing, and document organization.
  • Provide general information about the company and services to clients and visitors.
  • Handle basic inquiries, address concerns, and ensure a positive experience for all guests.
  • Maintain confidentiality and professionalism at all times.
Qualifications
  • Previous experience in a receptionist, customer service, or administrative role preferred.
  • Strong verbal and written communication skills.
  • Professional demeanor and appearance.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple tasks in a fast‑paced environment.
  • Proficient with office equipment (phone systems, computers, etc.) and Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to maintain a positive and courteous attitude when interacting with clients and staff.
Desired Traits
  • Self‑motivated with a strong work ethic.
  • Have worked with Zenoti software.
  • Ability to remain calm under pressure.
  • Flexibility with scheduling as needed.
  • Dependable and punctual.
Why Join Us?
  • Collaborative and supportive work environment.
  • Opportunity to contribute to a professional and growing team.
  • Spa services at no cost.
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