Unit Secretary Dover Standing ER

As a Unit Secretary in the Dover Free Standing ER at Portsmouth Regional Hospital, you play a vital role in delivering exceptional care. Your work helps create a welcoming, organized space where patients and families feel valued and well‑informed.

Schedule: Full‑time, Days, 36 hours per week, 7 a.m. – 7 p.m. with weekend and holiday rotation.

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported.
• Maintaining patient records accurately, entering physician orders, and protecting patient information.
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected.
• Keeping the environment clean, organized, and well‑stocked to promote safety and comfort.
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork.

• High school graduate or GED required.
• Minimum of six months of medical‑related admitting/clerical experience required.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, disability coverage, and leaves of absence.
• Retirement resources: 401(k) plan with 100% match on 3% to 9% of pay, employee stock purchase plan, flexible spending accounts, banking partnerships, retirement readiness tools, rollover support, and financial well‑being counseling.
• Tuition, loan, certification support, dependent scholarships, partnership with Galen College of Nursing.
• Additional benefits for fertility, family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note:

Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.