Leasing & Office Administrator; Truette

Leasing & Office Administrator (Cowork) at The Truette
, a 220-unit luxury, mixed-use apartment community located in Dover, NH
, (Winn Companies is in search of a dynamic individual to join our team).

The selected candidate will be the face of the co-work and apartment rental leasing office, ensuring a positive experience for all members, prospective members, residents and prospective residents, and visitors to the property. The ideal candidate will focus on maximizing space occupancy by attracting, touring, and signing new members and residents while retaining existing ones through high-quality service. Key duties include managing tours, negotiating, using CRMs, and networking.

This role is a hybrid of sales, customer service, and community management.

Pay range
: $19.23–$24.04 per hour plus commission dependent on experience. The on-site schedule is Monday through Friday, 8:00 AM to 4:00 PM.

• Conduct tours for prospective members and residents, negotiate contracts and leases, and close sales and leases for desks, private offices, conference rooms and apartment homes.
• Act as the first point of contact, ensuring a high-quality experience for residents, members and guests.
• Network with local businesses, startups, and brokers to generate leads.
• Create and maintain social media presence.
• Create and maintain marketing collateral.
• Maintain accurate records in CRMs, manage lease documents, and process billing or member and resident contracts.
• Ensure the facility is pristine ("curb appeal") and ready for tours.

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Advanced skills with Microsoft applications including Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
• Ability to produce complex documents, perform analysis and maintain databases.
• Ability to communicate clearly and effectively in writing with internal and external customers.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Flexibility to adapt to various situations and business needs.
• Ability to resolve complex issues.

• Associate's degree.
• Experience with Asana, social media, and Microsoft products.
• Experience in the hospitality and customer service industry in a customer-facing role.

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays; 12 for MA employees), accrued time off, paid sick time, annual day of service, and floating holiday.
• 401(k) plan options with a company match.
• Comprehensive Medical, Dental, & Vision plan options.
• Flexible Spending Account, Dependent Care FSA, Health Savings Account options with HSA employer contribution.
• Long Term Disability and voluntary Short Term Disability;
  Basic Term Life Insurance and AD&D; optional supplemental life insurance.
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions).
• Tuition Reimbursement and ongoing training and development opportunities.
• Wellbeing program, Employee Assistance Program, and Commuter and Parking Reimbursement options.
• Employee Corporate Discount Programs.
• Flexible and/or Hybrid schedules are available for certain roles.
• Employee Relief Program to support employees with unexpected hardships.
• For more information, visit

A job you can be proud of
:
Winn Companies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you
:
Our employees are responsible for our growth and success, and we challenge our team members to always be their best in a fast-paced, dynamic and rewarding workplace.

A job you can learn from
:
We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares
:
We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.