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Member Care Specialist - Hybrid, One-Call Resolution

Job in Dover, Strafford County, New Hampshire, 03821, USA
Listing for: Lighthouse Credit Union
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24796 - 30307 USD Yearly USD 24796.00 30307.00 YEAR
Job Description & How to Apply Below

Lighthouse Credit Union in Dover, NH is hiring a Member Care Representative I to assist members with telephone requests, deliver one-call resolution, and educate callers about products and services. Under close supervision, you will use critical and creative thinking to resolve issues and promote member relationships.

This hybrid role requires strong communication, reliability, and a customer‑first mindset.

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