Information Center Attendant

Position Summary

Information Center Attendant I at the Seabrook Welcome and Information Center. Position # 19687. $14.40/hour – $18.46/hour with an additional $1.20 per hour shift differential. Full‑time, 40 hours per week, Thursday through Monday 4:00 pm – 12:00 am. Starting pay is based on experience.

• Delivers exceptional customer service and information to visitors to promote New Hampshire area attractions.
• Directs visitors to services using brochures, websites and other resources. Assists travelers in highway or personal emergencies.
• Performs general interior and exterior grounds upkeep, including custodial duties and snow removal, to ensure a safe and clean facility.
• Maintains inventory of janitorial supplies and of brochures and travel literature; alerts supervisor when supplies are running low.
• Assists the Division of Travel and Tourism marketing team by communicating and marketing the State’s campaign throughout the Welcome and Information Centers.
• Maintains working knowledge of traveler information throughout the State by attending seminars and training as required.
• Performs other related duties as assigned.

8th‑grade education; no license or certification required.

• Must be able to physically stand for long periods of time, negotiate stairs and lift and carry up to 50 lbs.
• Must have attained the 18th birthday on or before the date of application.
• Must be available to work various schedules as business needs require.
• May be asked to fill in at other centers as business needs require.

Enjoy working with the public and meeting new people. Be a team player. Possess great communication skills, and be able to maintain composure during stressful times.

In‑band advancement and broad group level advancement are available. Promotion criteria include satisfactory performance evaluations, supervisor recommendation, approval by agency management, and meeting minimum qualifications of the higher level.

See total compensation information at the bottom of the announcement.

• HMO or POS Medical and Prescription Drug Benefits.
• Dental Plan at minimal cost for employees and their families.
• Flexible Spending healthcare and childcare reimbursement accounts.
• State defined benefit retirement plan and Deferred Compensation 457(b) plan.
• Work/life balance flexible schedules, paid holidays and generous leave plan.
• $50,000 state‑paid life insurance plus additional low‑cost group life insurance.
• Incentive‑based Wellness Program (ability to earn up to $500).

EOE
TDD Access:
Relay NH 1‑800‑735‑2964