Systems Administrator

Job Description

We are offering a long‑term contract employment opportunity for a Systems Administrator based in Henniker, New Hampshire, United States. The role involves providing expert support for a migration project and working closely with faculty and staff. This role is within the educational industry, specifically dealing with Learning Management Systems (LMS).

• Provide expert support to faculty, instructional designers, and staff in utilizing the Blackboard LMS.
• Guide and assist in the upgrade from Blackboard Learn 1.3 to Blackboard Ultra.
• Consult with instructional designers to understand the current setup and address issues related to course design and functionality.
• Review and work through archives from previous administrators to ensure a smooth transition.
• Develop and produce instructional videos and training materials to help users navigate and utilize Blackboard Ultra effectively.
• Actively participate in the execution of the migration project, offering strategic advice.
• Regularly collaborate with instructional designers to understand the existing setup and address design‑related queries.
• Provide direct support to faculty, helping them with any issues or questions about using Blackboard.
• Develop and implement system upgrades and database upgrades.
• Troubleshoot and resolve issues within Blackboard LMS.

• Must hold at least 2 years of experience in the field of Systems Administration.
• Proficiency in working with databases is required.
• Experience with Blackboard and Learning Management Systems is necessary.
• Strong knowledge in System Administration is essential.
• Ability to provide deskside support is important.
• Must have experience in migration planning and migration activities.
• Must be capable of handling application upgrades, database upgrades, and system upgrades.
• Proficiency in upgrade management is required.
• Experience working on upgrade projects is essential.
• Familiarity with conducting system upgrades is important.