Senior ITSM Operations Analyst — Incident Commander
Job in
Dover, Strafford County, New Hampshire, 03821, USA
Listed on 2026-08-14
Listing for:
SolutionHealth
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
Systems Analyst, IT Consultant, IT Business Analyst, IT Project Manager
Job Description & How to Apply Below
Solution Health is seeking a Senior IT Service Management Operations Analyst to lead incident response, coordinate cross-functional efforts, and ensure timely recovery of IT services. The role reports to the Senior Manager, ITSM Process & Innovation and acts as Incident Commander during major disruptions.
Required are a Bachelor’s in Healthcare/IT, ITIL Foundation within 6 months, Epic certifications, and 7+ years in IT/healthcare IT with Epic EHR exposure.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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