Quality Manager

Responsibilitiesarrow_right

* Lead and continuously elevate the site Quality Management System, ensuring alignment with global standards and evolving customer expectations.

* Partner with Sales, Engineering, and Operations to strengthen warranty performance, translating customer contract requirements into actionable quality strategies.

* Own site Quality KPIs-define targets, monitor performance, and drive data-based actions to improve results and customer satisfaction.

* Champion plant-wide quality improvement initiatives, partnering with cross-functional teams to identify gaps, implement solutions, and sustain results.

* Lead customer complaint resolution end-to-end, driving root cause analysis, corrective actions, and long-term preventive measures.

* Guide contract and risk reviews with Sales to proactively reduce quality-related exposure and strengthen customer partnerships.

* Serve as the site audit leader-driving internal, external, and customer audits while building a culture of accountability, compliance, and continuous improvement.

Qualificationsarrow_right

* Bachelor degree required.

* 5 years of experience in a manufacturing environment.

* 5 years of Quality Experience

* Must be computer proficient in standard Microsoft software programs.

* Must be able to maintain confidentiality in all aspects of the function.

* Must have excellent communications skills (oral, written and presentation) skills. Must be able to maintain effective working relationship with associates, managers along with outside business associates and contacts.