Information Technology Technician
Job in
Dover, Morris County, New Jersey, 07801, USA
Listed on 2026-08-08
Listing for:
Franklin Fitch
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Desktop Support, Network Administrator
Job Description & How to Apply Below
IT Technician (Level 1 / Level
2) | Dover, NJ | Full-Time | On-Site | $40,000 - $55,000
A rapidly growing IT services provider supporting major enterprise and financial-sector clients is seeking multiple Level 1 and Level 2 IT Technicians to join its expanding team.
This is an excellent opportunity for hands‑on technicians who enjoy working across desktop support, infrastructure, and data center environments. Successful candidates will support critical client operations while gaining exposure to large‑scale technology deployments, migrations, and enterprise infrastructure projects.
What You'll Be Doing- Provide technical support for desktops, laptops, printers, mobile devices, and end users
- Troubleshoot Windows operating systems, Microsoft 365, Active Directory, and user account issues
- Install, configure, and maintain hardware and software
- Perform asset management, equipment deployment, and inventory audits
- Support network troubleshooting, including basic wired and wireless connectivity issues
- Document technical work and update ticketing systems
- Rack and stack equipment, perform cabling and patching activities, and assist with hardware deployments
- Support data centre operations, including equipment installations, decommissions, and hardware replacements
- Escort vendors and support facility access requirements where required
- Participate in after‑hours support and on‑call rotations
- Travel to client locations as needed
- Troubleshoot server, network, firewall, and infrastructure‑related issues
- Support Windows Server environments and related technologies
- Handle escalated tickets and complex technical incidents
- Assist with on‑site installations, upgrades, and project work
- Provide technical guidance and escalation support to junior technicians
Required
- 1+ years of IT support experience
- Strong customer service and communication skills
- Experience supporting Windows environments and Microsoft applications
- Knowledge of Active Directory, Microsoft 365, and desktop troubleshooting
- Ability to work independently and in client‑facing environments
Highly Desired
- Hands‑on data center or colocation experience
- Rack and stack deployments
- Structured cabling and patch panel work
- Hardware refresh, migration, or deployment project experience
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