Operations Technical Training Specialist

Responsibilities

• Design, develop, and continuously improve training programs that support manufacturing operations and business goals
• Assess learning needs and translate them into structured training solutions, including curriculum, learning paths, and training materials
• Develop and standardize training content, processes, and frameworks to ensure consistency and scalability across teams and locations
• Analyze training data, learner feedback, and performance trends to identify gaps and drive measurable improvements
• Partner with business leaders and key stakeholders to align training initiatives with organizational priorities
• Collaborate with Subject Matter Experts to capture technical knowledge and convert it into effective learning experiences
• Design and implement training for new products to support timely and effective workforce readiness
• Deliver Train-the-Trainer sessions and support development of training team members
• Review and approve training documentation, labs, and On-the-Job Training (OJT) materials; support development of team capability in OJT creation
• Assess trainer performance through audits and evaluations; document findings and provide coaching to close gaps
• Develop and maintain training documentation, processes, and standards to improve consistency and efficiency
• Create and analyze surveys and reporting to evaluate training effectiveness
• Manage LMS-related activities, including enrollments, reporting, and communication of training requirements and updates
• Support hourly and salaried training programs as needed
• Build and maintain relationships with external partners, including local schools and state agencies
• Travel between facilities to support training needs and stakeholder engagement
• Cross-train across training functions to support a well-rounded and adaptable training program

• Experience in Learning & Development, training program design, or a related field within a manufacturing or technical environment
• Strong ability to design, organize, and improve training programs that support operational and business goals
• Proven experience assessing learning needs and developing structured training solutions
• Solid understanding of instructional design principles, adult learning concepts, and blended learning approaches
• Experience working with Learning Management Systems (LMS), survey tools, and content development platforms
• Strong analytical skills with the ability to interpret data and drive improvements
• Ability to manage multiple projects and priorities while maintaining attention to detail
• Strong communication skills, with the ability to present ideas clearly across all levels of the organization
• Demonstrated ability to influence, guide, and support others without direct authority
• Experience working with Subject Matter Experts and cross-functional teams
• Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar)

The Training Specialist role at Vertiv operates across both office and manufacturing environments. This position includes a mix of standing, walking, and sitting throughout the day while supporting training delivery and program implementation.

• Frequent movement between offices, training rooms, and manufacturing areas
• Standing for extended periods during training sessions
• Occasional lifting of materials or equipment (up to 25 lbs)
• Use of standard office and training technology
• Wearing required PPE, including safety glasses and steel-toe shoes, in operational environments

The work environment includes both climate-controlled spaces and active production areas with noise, machinery, and varying temperatures. Adherence to all safety protocols is required.

This is where structure…