Intake Coordinator Downers Grove, IL

Intake Coordinator

We are looking for a detail-focused Intake Coordinator to join an onsite team in Downers Grove, Illinois. This long-term contract position is ideal for someone who thrives in a structured, fast-moving setting where accurate information and timely follow-up keep work moving forward. In this role, you will help manage incoming requests, confirm documentation is complete, and coordinate with both customers and internal teams to resolve issues efficiently.

Responsibilities:

• Examine incoming orders, applications, and supporting documents to confirm all required information is present and accurate before processing
• Enter, update, and maintain records across internal databases, content management systems, and administrative tracking tools
• Investigate incomplete, conflicting, or incorrect information and follow up with customers or internal partners to secure clarification
• Communicate professionally with clients and team members regarding status updates, documentation needs, and intake-related questions
• Support daily intake workflows tied to operational, shipping, receiving, or production-related activities as needed
• Maintain organized files and audit-ready documentation to support accurate recordkeeping and smooth handoffs between departments
• Partner with cross-functional teams to help keep requests moving through each stage of the process without unnecessary delays
• Provide general administrative assistance that supports department efficiency and consistent customer satisfaction