Automotive Service Advisor

The Ed Napleton Automotive Group is looking for our next
Service
Advisor.Located at the award-winning
Aston Martin of Downers Grove
, the
Service Advisor
is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

• Pay ranges between$75,000-$120,000 per year.This includes incentive-based pay, so your skill and effort drive your income!
• Family Owned and Operated- 90+ years in business!
• Medical, Dental, Vision Insurance, and 401K
• For additional benefit information please go to:
  Napleton Corp
• Paid Vacation and Sick Time
• Discounts on products, services, and vehicles
• Extensive and ongoing training with specialists

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology
• Other duties as assigned

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• Previous Automotive Service Advisor Experience is a plus but not required
• Willingness to undergo a background check and drug screen in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.