Assoc Analyst Or Analyst - Insurance

General Information

Career area:
Administration. Work Location(s): 3333 Finley Road, IL. Remote? No.  # 21866. Posted Date 03-09-26. Working time:
Full time.

Ally and Your Career:
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

Note: This role may be filled at the Assoc Analyst or Analyst level depending on candidate experience and knowledge.

Administer the Commercial Auto Flood Insurance program by ordering flood determination forms from Ally's chosen vendor(s), provide direction to the RBCs as to which buildings require flood insurance and in what amount, review flood insurance policies for compliance with regulatory guidance and Ally policies and procedures, renew flood insurance policies in accordance with regulatory guidance, prepare and maintain flood reporting. Administer the appraisal review process by sending completed appraisals to Ally's chosen vendor for review and communicate results to the RBC when available.

Under general direction, responsible for performing complex research and analysis to support business operations and present findings to manager or project leader. Assist in drafting, interpreting, and administering operational policies and procedures. Develop, validate, and maintain step‑by‑step instructions/training materials. Monitor performance to identify and help correct performance problems and provide feedback regarding areas requiring attention. Bring compliance issues and proposed solutions to the attention of manager or director.

Reconcile supplier invoices for payment and elevate unreconciled items.

• Actively coach and mentor employees.
• Enhance personal development through training and mentoring.
• Seek and act on opportunities to reduce operating costs.
• Ensure expenses are properly allocated to appropriate cost center.
• Continuously review and update process maps.
• Adhere to company policies/procedures and raise any non‑compliant matters.
• Follow departmental processes to ensure established metrics are met, dealer and matrix partners' expectations are met, and loss exposure is mitigated.
• Identify inefficiencies and deficiencies in processes with suppliers.
• Provide stakeholders frequent status updates and solicit feedback.
• Proactively resolve internal conflicts and develop effective working relationships.
• Manage Flood Administration process: keep instructions and Ally policies current and ensure procedures are followed.
• Review credit and loan routings and conduct due diligence for MIRE events.
• Record vendor issues on an issue log.
• Contact insurance agents and dealerships for insurance certificates and provide the certificates to third‑party vendors.
• Review insurance policies for compliance for loans and wholesale accounts.
• Order Flood Determination Forms.
• Order Appraisal Reviews.
• Review vendor invoices and secure approval for paying the invoices.

• High school diploma or equivalent required.
• Bachelor's degree in a business‑related discipline preferred.
• 3+ years in customer service or financial services industry required.
• Knowledge of commercial insurance and flood insurance regulations a plus.
• Ability to perform technical activities.
• Knowledge of and exposure to…