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Customer Care Transformation Lead — Implementation
Job in
Downers Grove, DuPage County, Illinois, 60516, USA
Listed on 2026-08-07
Listing for:
Elkay
Full Time
position Listed on 2026-08-07
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Zurn Elkay Water Solutions Corporation is seeking an Implementation Manager in Downers Grove, IL to drive process excellence and governance across Customer Care. You will own KPI reporting, lead change management, and partner with Sales, IT, and Operations to standardize scalable processes improving customer experience.
The role requires 5+ years in related fields, familiarity with Salesforce/Oracle, and proficiency in Tableau/Power BI.
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