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Customer Success Mgr./ CSM

Vehicle Upgrade Specialist - Drive Upgrades & Customer Wins

Job in Downers Grove, DuPage County, Illinois, 60516, USA
Listing for: Castle Automotive Group
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 55000 - 90000 USD Yearly USD 55000.00 90000.00 YEAR
Job Description & How to Apply Below
A leading automotive dealership in Downers Grove is seeking a Vehicle Upgrade Coordinator to enhance customer engagement and facilitate vehicle upgrades. Responsibilities include identifying upgrade opportunities, presenting tailored offers, and coordinating between service and sales teams. Ideal candidates will have prior sales or customer service experience, strong communication skills, and familiarity with CRM systems.

This role offers competitive compensation, with pay ranging from $55K to $90K based on performance.
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