Treatment Coordinator

Treatment Coordinator Chicago Dental Implants Oral & Facial Surgery Joliet IL Are you passionate about helping patients navigate their dental treatment journey Chicago Dental Implants Oral & Facial Surgery is seeking a highly organized personable and detail oriented Treatment Coordinator to join our growing team in Joliet IL In this role youll be a key point of contact for patients helping them feel informed supported and confident throughout their care experience From scheduling appointments and coordinating treatment plans to explaining financial options and working with referring offices youll play an integral role in delivering exceptional patient care Location & Travel This position is primarily based in Joliet IL with occasional travel to our Orland Park Plainfield and Downers Grove locations.

• Front Desk & Patient Experience Welcome and check incheck out patients with a friendly professional attitude
  
  Answer a multi line phone system and assist with appointment scheduling
  
  Manage appointment confirmations reschedules and cancellations
  
  Update patient information insurance details and medical histories
  
  Collect patient payments and assist with financial transactions
  
  Maintain accurate patient records and documentation
  
  Coordinate referrals records requests and office correspondence
  
  Help maintain a clean organized and welcoming office environment
  
  Treatment Coordination Present treatment plans and answer patient questions regarding procedures timelines and costs
  
  Verify insurance benefits and explain coverage and payment options
  
  Coordinate surgical procedures and follow up appointments
  
  Communicate with referring dental offices to ensure seamless patient care Support treatment acceptance through excellent patient communication
  
  Maintain accurate treatment documentation and case records

• Previous dental office experience required
  
  Front Desk andor Treatment Coordinator experience preferred
  
  Strong organizational and multitasking skills
  
  Excellent communication and customer service abilities
  
  Confidence discussing treatment plans insurance and financial arrangements
  
  Experience with dental software and insurance verification processes
  
  Team oriented mindset and commitment to outstanding patient care

Full Time Monday Thursday 800 AM 500 PMFriday 800 AM 300 PM

• Medical Dental & Vision Insurance
  401k Retirement Plan Paid Time Off PTOPaid Holidays Supportive and collaborative work environment
  
  Opportunity to grow within a respected and expanding oral surgery practice