Driver Recruiter

The Driver Recruiter plays a mission critical role in sustaining Roadrunner’s growth engine. Our business depends on a consistent pipeline of high quality drivers who are aligned with our operational standards, safety expectations, and service commitments. This role ensures that every prospective driver experiences a high touch, high clarity recruiting process that accelerates hiring velocity while improving long term retention.

Success in this role means maintaining a disciplined recruiting cadence, moving applicants through the pipeline with precision, and setting expectations that lead to strong early tenure performance. You will directly influence fleet capacity, service reliability, and the overall strength of our driver network.

• Manage applicants from initial lead through orientation with speed, accuracy, and professionalism.

• Maintain strict adherence to established recruiting workflows and compliance standards.

• Ensure every step of the hiring process is completed on time and documented in real time.

• Prioritize candidates based on business needs and hiring timelines.

• Manage a steady flow of inbound calls, leads, and applicant inquiries.

• Execute proactive outbound calling to activate new leads and re engage inactive prospects.

• Maintain a consistent follow up rhythm that keeps applicants moving forward.

• Serve as the primary point of contact for all assigned applicants, providing clear and timely updates.

• Update all applicant information, notes, and statuses in the ATS/CRM with precision.

• Ensure data integrity and real time visibility for cross functional partners.

• Monitor pipeline health and adjust priorities to meet weekly and monthly hiring targets.

• Support reporting accuracy through disciplined documentation.

• Communicate required onboarding documents and ensure timely submission.

• Partner closely with safety, background, and orientation teams to eliminate friction points.

• Identify issues early and elevate appropriately to prevent delays.

• Maintain contact with drivers through onboarding and early tenure to support retention.

• Provide transparent, accurate information about routes, earnings, and operational expectations.

• Build trust with applicants through consistent communication and follow through.

• Address concerns early to reduce early tenure turnover.

• Reinforce Roadrunner’s culture of safety, professionalism, and performance.

• 1–2 years of experience in recruiting, sales, or high volume customer service (preferred).

• Proven ability to build rapport quickly over the phone and manage high volume communication.

• Strong organizational discipline with exceptional attention to detail and follow through.

• Ability to work within defined processes and maintain accurate, real time system updates.

• Comfort operating in a fast paced, metrics driven environment.

• Strong problem solving skills and ability to manage multiple priorities simultaneously.

• Proficiency with ATS/CRM systems, email, and general data entry.

• Transportation or driver recruiting experience preferred but not required.

• You think in systems, not tasks.

• You communicate with clarity, confidence, and purpose.

• You own outcomes, not activity.

• You move quickly without sacrificing accuracy.

• You challenge assumptions constructively and seek better ways to execute.

• You stay calm under pressure and maintain a professional tone at all times.

• You follow process with discipline while identifying opportunities to improve it.

• You build trust through consistency,…