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Epic Ambulatory Analyst

Job in Downers Grove, DuPage County, Illinois, 60516, USA
Listing for: Duly Healthcare
Full Time position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    Technical Support, Systems Analyst, Data Analyst
Salary/Wage Range or Industry Benchmark: 58252 - 80926 USD Yearly USD 58252.00 80926.00 YEAR
Job Description & How to Apply Below
Position: Epic Ambulatory Analyst I

Overview

Epic Ambulatory Analyst I

Position Highlights:

  • Full-Time; 40 Hours (Overtime as required)
  • Hours:

    Monday-Friday; 8:00-5:00pm;
  • Some travel to local medical offices for Technical Support

Full Time Benefits:

  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Responsibilities

Daily operational support and system updates

(70%)

  • IT Ownership of 1 - 2 Epic modules or related application/systems
  • Work effectively and efficiently as part of a team on assignments
  • Provide On Call support Project New enhancements/new features, enhanced workflow design and optimization.

(20%)

  • Support existing connections across systems, monitors active integration channels
  • Escalates problem and concerns to supervisors
  • Develop how-to documentaiton and worfklows for end users and fellow team members

(10%)

  • Document clinical or operational workflows and the technical tools within the system
  • Participate in additional projects as assigned
  • Collaborate Includes customers, vendors and fell IT teammates to meet challenges and coordinate resources to achieve quality outcomes
Qualifications
  • Effective communication both oral and written
  • Ability to combine pieces of information to form general rules or conclusions
  • Ability to utilize PC software applications in the creation, analysis an dretrieval of data
  • Ability to complete independent and thorough research on workflows and technical configuration options
  • Ability to analyze, organize, and prioritize work while meeting multiple deadlines Ability to communicate and demonstrate workflows

The compensation for this role includes a base pay range of $58,252.90 - $80,926.77 USD with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

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