IT Project Manager

Salary Range: $ To $ Annually

TITLE: IT Project Manager II
DEPT:
Information Technology (IT)
RPTS TO:
Chief Information Officer

HOURS:

MONDAY-FRIDAY, 8:30 am – 5:00 pm, flexible

The IT Project Manager (IT PM) is responsible for driving the successful planning, execution, and delivery of ERP enhancements and internal IT projects across the organization. Reporting directly to the CIO, this role ensures disciplined project governance, clear communication, and predictable delivery across multiple technology work streams. The IT PM partners closely with business stakeholders, functional leads, technical teams, and vendors to ensure initiatives are delivered on time, within scope, and aligned with business priorities.

• Maintains an understanding of the overall IT and business landscape to ensure project execution aligns with Flavor chem’s current and future technology objectives.
• Manages the day‑to‑day coordination, prioritization, and scheduling of ERP requests, service requests, and internal IT projects across available resources.
• Oversees the structured intake, documentation, sizing, prioritization, and release planning for continuous improvement requests.
• Leads discussions with stakeholders to understand requirements, clarify objectives, and translate needs into actionable project plans.
• Facilitates cross‑functional planning sessions, ensuring alignment between functional teams, ERP functional leads, technical teams, and vendors.
• Supports process improvement initiatives by identifying opportunities to streamline workflows, enhance system utilization, and improve end‑to‑end data integrity.
• Coordinates testing cycles for enhancements, upgrades, integrations, and system changes, ensuring test plans, scripts, and results are properly documented.
• Maintains project governance standards, including methodology, templates, RAID logs, communication plans, and performance criteria.
• Develops and manages project schedules, milestones, dependencies, and resource plans.
• Ensures change control compliance across all IT projects and changes.
• Performs impact assessments for system changes, upgrades, and releases; coordinates testing and validation with end users.
• Leads issue resolution and escalation management for project‑related risks, blockers, and incidents.
• Provides project oversight, guidance, and support to team members involved in enhancement delivery or project execution.
• Facilitates knowledge sharing, documentation, and cross‑team collaboration to ensure consistent project execution practices.
• Stays current on project management best practices, ERP capabilities, and emerging technologies relevant to Flavor chem’s environment.
• Identifies opportunities for automation, optimization, and improved project delivery efficiency.
• Upholds the security and confidentiality of company data and project documentation.
• Manages third‑party vendors involved in project delivery, ensuring adherence to scope, timelines, and deliverables.
• Supports budget tracking for project‑related expenses and ensures alignment with IT financial plans.
• Communicates effectively at all levels of the organization, translating technical concepts into clear, business‑friendly language.
• Leads and/or participates in IT and cross‑functional projects as required.
• Conducts root‑cause analysis for project‑related issues and coordinates corrective actions through completion.
• Supports a 24/7 international manufacturing environment by coordinating project activities around production needs and participating in production support as required.
• Partners with Infrastructure and Applications teams to ensure project environments, data refreshes, and system readiness activities are properly planned and executed.
• Provides emergency support for critical project‑related issues, including coordination of diagnostic activities and vendor engagement.
• Works independently with a high degree of ownership, proactively identifying risks, dependencies, and improvement opportunities.
• Effectively prioritizes daily tasks, service requests, escalations, and project commitments.
• Provides support outside normal business hours as needed to meet project deadlines…