Hardware Technician

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. Ensono is an expert technology adviser and managed service provider with cross‑platform certifications, empowering clients to keep up with continuous change and embrace innovation.

Our core values – Honesty, Reliability, Curiosity, Collaboration, and Passion – guide everything we do and help us achieve our purpose.

6:00 pm – 6:00 am nightly with a rotating schedule:
Week 1 – Sunday, Wednesday, Thursday;
Week 2 – Monday, Tuesday, Friday, Saturday. The specific night shift will alternate weekly (Week 1 → Week 2 or Week 2 → Week
1) depending on placement.

As a Data Center Hardware Technician at Ensono you will apply your knowledge of server hardware and data center operations to perform installation, maintenance, and troubleshooting tasks that support clients’ mission‑critical infrastructure. You will work hands‑on with physical hardware in data center environments, communicate technical information to colleagues and clients, and help ensure smooth, reliable operations.

• Install, configure, and decommission servers, storage systems, and network equipment in data center environments.
• Complete rack and stack operations, cable management, and hardware labeling following established procedures.
• Apply troubleshooting techniques to diagnose and resolve hardware failures and performance issues.
• Perform routine hardware maintenance: firmware updates, component replacements, and system health checks.
• Support operations by monitoring environmental conditions and responding to alerts.
• Convey technical information clearly with team members, clients, and vendors during hardware-related activities.
• Maintain accurate documentation of inventory, configurations, and maintenance activities.
• Follow safety protocols and data center security procedures at all times.

• 2–4 years of experience with server hardware, data center operations, or related IT infrastructure roles.
• Understanding of server hardware components (CPUs, memory, storage, power supplies, network interfaces).
• Knowledge of data center operations including rack installation, cable management, and environmental monitoring.
• Ability to follow established procedures and apply technical knowledge to complete assigned tasks.
• Basic understanding of networking concepts and protocols.
• Physical ability to lift and move equipment up to 50 lbs and work in data center environments.
• High school diploma or equivalent; associate degree in Information Technology or related field preferred.
• Willingness to work flexible schedules, including evenings, weekends, and on‑call rotations as needed.

• CompTIA A+, Server+, or similar hardware certifications.
• Experience with Dell, HP, Cisco, or other enterprise hardware platforms.
• Familiarity with ITIL practices and ticketing systems.
• Basic Linux or Windows server administration knowledge.

• Unlimited paid days off.
• Three health plan options.
• 401(k) with company match.
• Eligibility for dental, vision, short‑ and long‑term disability, life, and AD&D coverage; flexible spending accounts.
• Family founding benefit, including fertility coverage and adoption/surrogacy reimbursement.
• Paid childbearing and paternal leave.
• Education reimbursement, student loan assistance, or 529 college funding.
• Sabbatical leave.
• Wellness program.
• Flexible work schedule.

As of the date of this posting, the estimated pay range for this role is  49,000 to  69,000 annually for a full‑time schedule. Placement within the range may vary based on skills, experience, internal equity, and business needs. In addition to base salary, eligible employees may receive an annual bonus plan and an equity grant under the Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer committed to providing equal employment opportunities and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on the OFCCP website.

If you need accommodation during the application or interview process, please let your recruiter know or email U