Manager, Cloud Enterprise Systems- AZ​/IL- Information Technology Services

Manager, Cloud Enterprise Systems- AZ/IL
- Information Technology Services

• Pay or shift range: $160,000 USD to $165,000 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Summary

The Manager, Cloud Enterprise Systems serves as Midwestern University’s senior project management leader for the Oracle Fusion Cloud transformation and, on an ongoing basis, for the portfolio of cloud enterprise systems that support institutional operations including the Jaggaer Procure2

Pay system. During the implementation, this position is the primary University‑side project manager and serves as the day‑to‑day counterpart to the Drivestream Project Manager, owning the integrated project plan, issue and risk management, status reporting, and change management and training coordination for the program. The Manager, Cloud Enterprise Systems, leads a team assigned to the program.

Following go‑live, the Manager, Cloud Enterprise Systems transitions from implementation leadership into steady‑state management of the Oracle Cloud platform and the broader cloud enterprise systems portfolio. The position is responsible for the performance, reliability, and continuous optimization of these systems; for the coordination of Drivestream Application Managed Services and other vendor relationships; and for the planning and delivery of subsequent cloud enterprise initiatives.

Essential Duties and Responsibilities

Program and Project Management

• Serve as the primary Midwestern University project manager for the Oracle Fusion Cloud implementation and for subsequent cloud enterprise systems initiatives, owning the integrated project plan, schedule, scope, budget, and resource allocation across all pillars
• Serve as the day‑to‑day counterpart to the Drivestream Project Manager, jointly leading weekly status meetings and producing the weekly Task Stream status report that reflects the current state of tasks, issues, and risks
• Maintain and manage the program’s work plans in Method Stream and Task Stream, ensuring that deliverables, dependencies, and acceptance criteria are clearly documented and actively tracked
• Prepare materials for Tollgate reviews, phase gate reviews, and Go/No‑Go decisions, and support the Program Lead in the presentation of program status to the Executive Governance Committee

Team Leadership and Supervision

• Assign work, set priorities, and manage the performance of assigned team
• Foster a culture of accountability, collaboration, and continuous improvement within the ITS team supporting cloud enterprise systems
• Coordinate ITS resources across pillars and projects to protect the time of subject matter experts and ensure that the right people are engaged at the right time in the implementation lifecycle

Risk, Issue, and Scope Management

• Identify, assess, track, and elevate risks and issues through the program’s governance tiers in accordance with the MWU Oracle Cloud Transformation Partnership Governance Framework
• Lead the intake, evaluation, and disposition of potential scope changes in partnership with the Drivestream Project Manager and the Program Lead, including preparation of Change Orders when required
• Facilitate resolution of cross‑pillar dependencies and inter‑team conflicts, escalating to the Program Lead or the Business Process Program Director when decisions exceed the authority of the working groups

Change Management, Training, and Communications

• Develop and maintain a formal change management and training plan for the program in partnership with the Program Lead, Business Process Directors, and the Office of Communications and Marketing
• Coordinate training curricula across pillars, including Drivestream Academy enrollment, working group preparation for App Reviews, and end‑user training prior to each go‑live
• Draft program communications content for review and approval by the Program Lead, and partner with the Communications and Website Coordinator to maintain the project website and deliver timely campus updates

Vendor and Partner Management

• Manage the day‑to‑day…