Solution Architect – Cisco Network & Security

Summary

Provides pre‑sales technical engineering support to Account Executives and clients as an integral part of the full sales process. Focuses on technical solutions for mid‑size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs. Conducts in‑depth assessments and functions as subject matter expert to design complex client solutions.

Engages in opportunities as subject matter expert to design and scope complex solutions and components of Logicalis services. Conducts in‑depth assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend multi‑faceted solutions.

Participates in client pre‑sales calls around Logicalis services; works with Account Executives to develop client proposals. Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.

Writes complex Statements of Work (SOWs) for Logicalis services. Drives sales process with focus on solution design phase. Develops knowledge of client’s environment to facilitate integration recommendations. Prepares and performs product demonstrations.

Broadens engagements with enterprise clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements. Works with Sales/Project Management to define roadmaps and milestones for Project and Delivery teams. Provides technical direction to Sales Engineers and Solution Architects required to resolve very complex issues which ensure on‑time delivery of client solutions.

Provides consulting to Sales Engineers, Solution Architects and service delivery team members to ensure successful implementation of solutions. Defines and guides delivery of effective reporting and analytics. Communicates complex technical concepts to non‑technical audiences in proposals and in‑person presentations.

Provides consulting advice to client senior leadership, especially IT leadership. Provides product and/or solution training for Logicalis Sales teams and clients. Mentors Logicalis team members. Demonstrates outstanding communication and documentation skills. Works on several different complex client projects concurrently. Keeps abreast of latest solutions and services Logicalis offers. Establishes deep relationships with clients by demonstrating excellent listening skills. Builds credibility and trust by delivering what has been promised within established time frames.

Participates in regional and national events and regional team meetings. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

This job has no supervisory responsibilities.

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Education:
  
  Bachelor’s degree in computer science, business, management disciplines, or related field.
• Experience:
  
  7 years in technical pre‑sales role with experience in implementation planning, design and support of Cisco Networking and Cisco Security solutions; designing Cisco Data Center switching, routing and campus wireless solutions; designing Cisco Security solutions; complementary skills in other OEMs (Palo Alto, Fortinet, Aruba, Arista);
  Cisco Commerce tools (CCW) and other solution design tools; experience developing enterprise‑wide solutions; strong experience combining products and services into technology solutions that meet client’s business needs; deep experience in business case development; consulting background focused on Cisco solutions;
  Cisco technical background – particularly around Core…