Mac OS Desktop Engineer

Macos Desktop Engineer

Client is seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st. The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance.

Responsibilities:

• Provide Tier 2/3 support for macOS devices, escalating when necessary.
• Administer macOS devices using Microsoft Intune, including: configuration profiles, compliance policies, application deployment, custom scripting (Bash, Power Shell)
• Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE).
• Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support.
• Create and maintain technical documentation for macOS support, deployment, and configuration.
• Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team.

Qualifications:

• 3+ years of experience supporting macOS in an enterprise environment.
• Hands-on experience managing macOS devices with Microsoft Intune.
• Proficiency in Bash and Power Shell scripting for macOS automation.
• Familiarity with Apple Business Manager and MDM enrollment workflows.
• Strong understanding of macOS system architecture, security, and user management.
• Excellent troubleshooting and communication skills.

Nice to Haves:

• Experience with Azure AD and conditional access policies.
• Familiarity with enterprise software deployment and patching strategies.
• Ability to create user-facing and internal documentation.
• Recommended
  
  Certifications:
  
  Apple Certified Support Professional (ACSP), Microsoft Certified:
  Intune Specialist or Modern Desktop Administrator Associate