Junior Systems Engineer

Responsibilities

• Assist with maintenance of essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Work with senior engineers on projects and solutions within the larger business initiative.
• Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace.
• Enable faster and smarter business processes and develop analytics for meaningful insights.
• Work under the guidance of senior IT staff to communicate project status, activities, and achievements.
• Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
• Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
• Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.
• Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed.
• Perform routine and scheduled audits of all systems, including backups.
• Create and maintain critical systems documentation.
• Maintain and administer cloud environments such as Microsoft Azure.
• Implement planned infrastructure projects such as server and network implementations.
• Assist in security management including network and endpoint security.

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 1-2 years of database, network administration, or system administration experience
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
• Working knowledge of server and workload virtualization
• Basic knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• A proven track record of implementing IT strategy and plans
• Basic knowledge of implementing and effectively developing helpdesk and IT operations best practices

Demonstrates expertise in system administration, network management, and IT infrastructure maintenance, with a focus on implementing effective IT strategies and providing technical support. Proficient in managing cloud environments and ensuring system security and performance.