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Help Desk Specialist - On-Site IT Support for Cloud Environments
Job in
Downers Grove, DuPage County, Illinois, 60516, USA
Listed on 2026-08-22
Listing for:
Tusker
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Tusker is hiring a Help Desk Specialist in Downers Grove, IL. This on-site role focuses on frontline support for hardware, software, and internet-related issues.
Responsibilities include phone support, remote desktop, server health checks, monitoring alerts, and timely ticket resolution to meet customer SLAs. The ideal candidate has 1+ years of computer/networking experience, strong communication, and the ability to document thoroughly.
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