Sr. Digital HR Business Analyst

The Digital HR Senior Business Analystis responsible for end-to-end delivery of Core HR IT Products, with a focus on Success Factors Employee Central, SAP Payroll, and associated integrations to our Payroll & Benefits partners. This role partners closely with HR, Payroll, Benefits, and Technology stakeholders to maximize business value by delivering robust, secure, and user-centric solutions across the employee lifecycle.

This role specifically oversees the
Success Factors Core HR module—Employee Central and SAP Payroll as well as integrations to Payroll and Benefits partners
. It also includes ownership of
cross-platform integrations across the broader HR ecosystem
, ensuring seamless data flow and operational efficiency across HR, Finance, and external service providers.

• Partner with HR Operations, Payroll, Benefits, and other key business stakeholders to shape strategic product direction, define high-level business requirements, and ensure alignment between product roadmaps and business priorities.
• Serve as the primary liaison between the business and Digital HR teams, translating business needs into product requirements (e.g., Epics, Features, and User Stories), while managing and prioritizing the product backlog to maximize business value.
• Build trusted advisor relationships with HR Operations, Payroll, and Benefits stakeholders by providing strategic guidance, subject matter expertise, and proactive support on HR technology solutions.
• Lead and deliver Digital HR initiatives and projects across the North American region, ensuring successful execution, stakeholder alignment, and realization of business outcomes.
• Oversee security, compliance, risk management, and data privacy requirements across the HR technology landscape, in partnership with Information Security, Risk, and Compliance teams.
• Own and manage business-aligned KPIs and performance metrics for the product area, driving continuous improvement and serving as an escalation point for product-related issues, risks, and performance concerns.
• Advise business stakeholders on the technology, operational, cost, and complexity implications of process and policy decisions, enabling informed and sustainable decision-making.
• Foster a culture of continuous improvement within the product team by identifying optimization opportunities, driving innovation, and embedding best practices that enhance product performance and user experience.
• Provide technology advisory services to HR stakeholders by evaluating emerging technologies, industry trends, and digital capabilities, and assessing their potential impact on HR Operations, Payroll, and Benefits functions.
• Manage the day-to-day performance and delivery of third-party partners and contractors within the product team, ensuring alignment with business objectives, service levels, and delivery expectations.
• Establish and maintain regular governance and reporting mechanisms that provide clear visibility into product team performance, delivery progress, operational health, and achievement of business value outcomes.
• Collaborate with global and regional stakeholders to ensure North American business requirements are represented in enterprise HR technology strategies, roadmaps, and solution designs.
• Drive stakeholder engagement, change adoption, and effective communication across business and technology teams to support successful implementation and ongoing optimization of HR technology solutions.

• Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.
• Industry certifications highly desirable (e.g. Agile Methodologies, Success Factors certification).
• Comprehensive experience managing HR IT delivery from requirements elicitation to code deployment, demonstrated by c.5 years of relevant industry experience.
• Proven track record in defining and executing valuable Product strategies, realising tangible benefits for the Business.
• Expertise in relevant HR functional domains and their associated application stack (e.g., Success Factors Employee Central).
• Evidenced ability to develop and maintain…