Resolution Manager

Overview

Hybrid Fast Track Liability Claims Adjuster - Entry Level

Role specifics:

• Jurisdictions: N/A
• Licenses: not required upon hire; must be willing to obtain with specified timeframe
• Location:
  
  HYBRID in St Peters MO or Downers Grove IL office 2-3 days per week

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

Ideal candidates for this position will have:

• Claims Background: Customer Service experience needed
• Jurisdictional Experience: N/A
• Active Adjusters' licenses: not required upon hire; must be willing to obtain with specified timeframe

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve Fast Track Commercial General Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

• High School Diploma.
• Minimum of 3 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

• Bachelor's Degree.
• Strong customer service experience

#LI-SR1

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity. We review our U.S. Eligibility Requirements and are committed to equal employment opportunity. Gallagher prohibits discrimination based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity or expression, age, national origin, disability, veteran or military status, citizenship status, or any other characteristic protected by applicable laws. Reasonable accommodations will be provided to qualified individuals with known disabilities, unless doing so would impose an undue hardship.

We are committed to sustainability and to supporting the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, and we live The Gallagher Way in all that we do.