Senior Mexico Highway Specialist

About Us

Matson Logistics is a leading provider of multimodal transportation, warehousing, and distribution services throughout North America. Known for our innovative solutions and financial strength and stability, Matson Logistics' people, processes, and systems work together to deliver superior performance and value to our customers every day.  to learn more about us!

Position at Matson Logistics, Inc

The Senior Mexico Highway Specialist position is responsible for exercising independent judgement and discretion in managing Mexico and cross‑border over‑the‑road transportation. The role partners with Sales, Operations, Customers, and Carrier Partners to drive strategic growth and operational excellence in Mexico and cross‑border transportation. The role is responsible for developing and managing carrier relationships, supporting business development initiatives, and ensuring seamless execution of customer requirements.

The position will lead initiatives that require analysis, planning, and decision making to deliver cost‑effective, compliant, and high‑quality transportation solutions while maintaining strong customer partnerships and aligning with organizational goals.

• Work closely with Agents, sales and operations, being wholly responsible for customer success on Mexico cross‑border shipments.
• Strategic development of Mexico cross‑border operations, designing and implementing strategies for Mexico and cross‑border operations to support organizational growth objectives.
• Collaborate with Agents, sales and pricing teams on RFPs, project bids and market positioning to secure new business.
• Negotiate transportation expenses with carriers and other suppliers and determine lane and load‑level revenue on customer business.
• Set profit margins and regularly review profitability to improve overall customer and line‑of‑business yield.
• Lead cross‑border carrier network; identify, develop and maintain cross‑border carriers as Matson Logistics vendors.
• Maintain a cross‑border carrier matrix with new and existing carriers by region and specialty.
• Train and support internal operations teams on customs regulations, trade compliance and best practices for cross‑border procedures.
• Direct and monitor shipment executions with internal teams, resolve escalation issues and ensure positive customer experience.
• Serve as key liaison with customers, providing solutions and insights that enhance service performance and strengthen partnerships.
• Assist Agents and sales in customer and carrier meetings; track YTD quotes and wins.
• Identify process enhancements and lead initiatives to improve operational efficiency and profitability.
• Work with internal teams and leadership to align operational strategies, share market intelligence and provide critical insights to cross‑border highway markets.
• Comply with all company policies, safety rules and procedures; perform tasks to support customer needs and company goals.
• Perform additional duties assigned to meet business objectives.

• Strong knowledge of U.S.—Mexico customs regulations, trade compliance and cross‑border transportation processes.
• Understanding of safety standards, DOT/FMCSA regulations and Mexican SCT requirements.
• Ability to analyze market trends, develop pricing strategies and manage profitability metrics.
• Strong analytical and critical‑thinking skills to resolve complex operational challenges.
• Strong negotiation, presentation and relationship‑management skills.
• Ability to adapt to rapidly changing customer requests and requirements.
• Demonstrated ability to exercise independent judgement and discretion to meet company goals.
• Ability to manage seasonally heavy workloads.
• Proficiency in Transportation Management Systems (TMS), ERP platforms and intermediate Microsoft application skills.
• Strong interpersonal and demonstrated verbal and written communication skills, including excellent telephone skills.
• Professional fluency in English and Spanish (written and verbal) required.
• Willingness to travel as needed for carrier development and customer engagement.

• High school diploma or GED required; four‑year degree in…