VBC, Operations Manager

Overview Manager, VBC Position Highlights

• Full-Time
• Monday-Friday; 8am-5pm
• Location:
  
  Downers Grove, IL

Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.

Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Duly’s Value-Based Care organization is dedicated to transforming healthcare delivery by emphasizing quality outcomes and patient‑centric approaches. Reporting to the VP of Value Based Care Payer Operations & Strategy, the VBC Operations Manager will support value-based care initiatives by providing oversight for large, complex projects, impacting cross functional departments throughout the project lifecycle. This role is responsible for the overall direction, coordination, implementation, execution, and completion of multiple, simultaneous projects aligned with VBC strategies, commitment, and goals.

• Drive the successful execution of multiple concurrent, cross‑functional projects from initiation through completion
• Define, manage, and meet project timelines and due date.
• Own the day‑to‑day detailed aspects of assigned projects to ensure successful completion.

• Develop, maintain and ensure accuracy of project documentation, including goals, milestones, and deliverables
• Communicate project objectives, progress, risks, and outcomes to key stakeholders
• Deliver project status reports

• Partner with stakeholders to identify, manage, and resolve potential risks
• Ensure on‑time and on‑budget delivery of projects according to agreed upon scope and budget

• Assist with as‑needed priorities, such as new or additional projects, or short‑term ownership
• Partner with select senior leads to provide support on emerging opportunities

• Bachelor’s degree in management, business, or related field required.

• 3+ years’ previous experience in project management working with multiple departments and stakeholders (healthcare projects preferred).
• 1+ years Healthcare experience preferred.

The compensation for this role includes a base pay range of $116K-$174K, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.