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Voice & CCaaS Engineer — Network Reliability & Ownership
Job in
Downers Grove, DuPage County, Illinois, 60516, USA
Listed on 2026-08-23
Listing for:
Roadrunner
Full Time
position Listed on 2026-08-23
Job specializations:
-
Manufacturing / Production
Systems Engineer
Job Description & How to Apply Below
Roadrunner in Downers Grove, IL seeks a hands-on engineer to own voice, CCaaS, and network platforms. You will design, stabilize, and evolve critical real-time communication systems and shift from reactive support to proactive, outcomes-driven operations.
You will lead Cisco CUCM and Teams Voice migrations, optimize Five9, Zoom, and Nice deployments, and partner with networks to ensure call quality and security. This role requires ownership and cross-functional collaboration.
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