Assistant Clinical Manager Surgical Care Pavilion​/Post Anesthesia Care Unit

Primary Purpose

Assist PCC leadership with day-to-day operation to ensure high quality and cost-effective patient care.

• Serves in the role of Charge Nurse; assigns patient and non-patient care in a safe, effective manner
• Maintains staffing requirements in accordance with established policies and patient volume
• Collaborates with physicians, management, and other health-care professionals to assure delivery of quality care and high patient satisfaction
• Contributes to achieving system, site, and unit goals by prioritizing duties and responsibilities
• Assures accurate reporting of census, acuity, and staffing at predetermined times
• Assures that point-of-care testing, code carts, and code boxes are accounted for
• Assures appropriate supplies are available to staff via Lawson
• Monitors and edits Report Express reports in a timely manner
• Ensures compliance with all regulatory agency standards, including federal, state, city, accrediting organization, IDPH, and all hospital policies and procedures
• Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives
• Practices the principles of performance improvement to contribute to positive patient outcomes
• Responds to issues and concerns of patients and families in a timely manner, referring complex issues to management
• Demonstrates positive support and participation in unit-based performance improvement plans, indicators, and outcomes
• Makes recommendations for improvement and contributes to achieving system, site, and unit goals

• Demonstrates and maintains current knowledge of mission, philosophy, policies, and procedures
• Serves as a clinical resource to staff
• Collaborates with members of the health-care team to facilitate the care management process
• Serves as a role model for Service First in practice and facilitates staff adherence to Service First courtesy standards and scripts

• Takes initiative with problem resolution and conflict management when presented with issues or concerns
• Participates with PCC leadership to provide a positive work environment for staff in terms of growth, development, and job satisfaction
• Refers major rule violations or performance issues to management utilizing the established chain of command
• Assists with data collection and tracking for education and in-services of assigned staff
• Assists with development of staff competencies and skill checklists
• Facilitates staff attendance at in-services by providing appropriate coverage of the unit
• Practices positive coaching and mentoring skills to foster staff growth and development
• Conducts timely and objective performance pathways for assigned staff subject to review with management prior to presentation to staff
• Assesses educational needs of staff and facilitates education opportunities; coordinates orientation of new staff in conjunction with the MCO and APN
• Assists individuals with identifying professional goals and provides opportunities to achieve these goals
• Addresses staff concerning matters involving minor performance variances and conducts minor disciplinary counseling
• Consults with management if written disciplinary action is warranted

• Keeps abreast of current standards of care via literature, educational events, internal and external resources, and networking
• Proactively seeks out educational opportunities; earns 10 continuing education hours annually, 8 of which must be pediatric specific
• Participates in activities to enhance professional growth through involvement in professional organizations and continuing education
• Maintains clinical expertise in pediatrics; serves as a resource and role model for clinical care
• Serves on various unit and hospital committees to increase knowledge and networking skills

• Nurse, Registered (RN)

• Typically requires 3 years of experience in specialty area and may require specialty-focused continuing education and/or certifications based upon department discretion

• Ability to assume charge/schedule coordinator role
• Ability to communicate effectively and work cohesively with a diverse work group
• Skills specific to each unit's specialty
• CPR Illinois Licensed Professional Registered Nurse certification relative to specialty area, if applicable

• Ability to travel locally
• Ability to work within stressful conditions and difficult situations
• Resilient and flexible in a changing environment
• May be exposed to hazardous material and threatening diseases
• Ability to cooperate and work well with others
• Ability to make sound and timely decisions
• Ability to perform lifting and bending
• Demonstrates ability to recognize behaviors of a variety of age groups of patients treated; understands child development and normal patterns of adolescent behavior
• Must be able to demonstrate knowledge…