Sales Associate
Listed on 2026-02-28
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Responsibilities- As an Operations Generalist, ensure merchandising and inventory strategies are executed across the Pet Care Center using Petco processes to ensure efficient and effective operations that meet guest and pet needs.
- Work the truck, stock shelves, clean the Pet Care Center, operate the cash register, and provide an excellent experience for guests.
- Exhibit a passion for welfare, health, and proper animal care and be a positive partner within the Pet Care Center team.
- Maintain and inventory across the entire Pet Care Center.
- Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for guests.
- Process register transactions to create a great guest experience.
- Be proficient within the selling model and support guest interactions as needed.
- Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
- Complete and apply training programs to maintain a high level of expertise in the role.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Adhere to established operational guidelines, policies, and procedures.
- Complete other duties and special projects as assigned.
- Evaluate guest inquiries and refer to the Leader on Duty as needed.
- UTILIZE SELLING BEHAVIORS
. Provide an amazing guest experience within our Pet Care Locations by applying the selling behaviors to identify and solve guest needs. - CONTRIBUTE TO A SAFE ENVIRONMENT
. Maintain safety protocols through training; the safety of partners, guests and pets is a top priority. - BE A PART OF A COLLABORATIVE CULTURE
. Work as a team to address health and wellness needs of pets. - ENGAGE IN YOUR CAREER
. Develop skills through developmental programs to support growth throughout your career.
- Minimum high school diploma or GED or equivalent work experience.
- Proficiency in mathematics and above-average communication skills; professional appearance and genuine interest in animals and their care.
- Good interpersonal and verbal communication skills for interactions with the public, partners, and leaders.
In addition to a high school diploma or GED, demonstrate proficiency in mathematics and basic accounting relationships and exhibit exceptional communication skills.
Supervisory Responsibility- None
The majority of duties are indoors; some tasks may require leaving the store briefly for receiving, carry-outs, or stock balancing. Ability to bend, kneel, move merchandise up to 50 pounds, and stand for long periods. Flexible schedule including evenings and weekends to meet store needs.
Equal Opportunity EmployerPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Pay InformationThe pay ranges outlined below are presented in accordance with state-specific regulations and may vary by location. Actual pay rates depend on position, location, experience, and applicable minimum wage laws. If the regulatory minimum wage exceeds the listed minimum, the regulatory minimum will be applied.
12.00 - 19.50 per hour. Starting Rate: 15.00 per hour.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).