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Assistant Store Manager - Customer Experience
Job in
Downers Grove, DuPage County, Illinois, 60515, USA
Listed on 2026-08-16
Listing for:
PetSmart, Inc.
Full Time
position Listed on 2026-08-16
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
- - Responsibilities:
Provide exemplary leadership for the store by driving the pet parent experience through culture and strategies;
Lead and coach associates on proper processes to ensure pets in our care are safe and healthy;
Oversee the pet parent experience across Pet Smart services (salon, training, hotel and day camp), live pet sales and adoptions;
Drive and identify opportunities to grow the business and hold associates accountable in achieving store P&L expectations such as sales and shrink targets;
Maintain store standards and lead a culture of empowerment by ensuring compliance with policies and code of ethics
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