Senior Account Manager

Responsibilities

• Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
• Understand our network and proximity to key buildings in a market to drive on and near net sales.
• Understand local competitive dynamics and how to win highly competitive deals.
• Present proposals and manage customers through a strategic sales process.
• Maintain current business relationships with customers, securing existing revenue on long-term commitments and/or selling net new accounts.
• Apply knowledge of customers, industry, and services to achieve revenue objectives.
• Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
• Manage high volume of work while maintaining a high degree of responsiveness.
• Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
• Provide accurate and timely forecasts of sales opportunities.
• Develop and maintain records of customer activity for reporting of sales and forecasts.
• Provide accurate and timely information to management.
• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
• Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

• Bachelor’s degree or equivalent from four-year College; or equivalent experience
• Minimum of five (5) years of sales experience managing large and transactional deals
• Proven ability to build relationships
• Strong financial acumen
• Quick learner who collaborates well with others
• Excellent communication skills, both verbal and written
• Exceptional customer service and relationship building/maintaining skills
• Excellent time management and organizational skills
• Ability to operate with high autonomy in a new or existing market
• A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
• Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities
• Strong understanding of account management & the strategic selling process
• Effective problem solving and interpersonal skills
• Knowledge of Microsoft Word, Excel and PowerPoint;
  Salesforce a plus.
• General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services.
• Ability to travel as required by customers.

• Bachelor’s degree