District Sales Manager #3

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Exempt

This role provides dealership consulting and support to improve the sales customer experience and Dealership profitability. The District Sales Manager is responsible for overseeing the successful retail performance of their Dealers, as well as achieving company wholesale objectives. The DSM will ensure Dealers are adhering to KUS sales and marketing policies, procedures, and operating standards. He/she is also responsible for supporting Dealer advertising and marketing to ensure adequate market share and penetration.

The DSM supports the Dealers’ sales personnel training and product knowledge in order to maximize sales and customer experience. The DSM will ensure its Dealers are portraying a consistent, high-quality image in the marketplace, properly utilizing, and displaying Kia Dealership identification, point-of-sale materials, and Kia vehicle inventory. The DSM is responsible for ensuring Dealerships are sufficiently capitalized and maintain adequate floorplan lines of credit to meet KUS’s operating standards and are in compliance with all KUS policies.

Dealership visits are an essential function of this role.

1st Priority - 35%

Achievement of Retail and Wholesale objectives (allocation of Kia vehicles) monthly and annually.

2nd Priority - 35%

Manages and directs all District Sales activities in accordance with KUS corporate standards and corporate/regional programs, as well as policies and procedures. Consults with dealers to develop and implement action plans that will improve profitability, performance, and sales satisfaction of customers.

3rd Priority - 10%

Consult with dealers to ensure adequate market representation and market share.

4th Priority
-10%

Ensure dealers maintain adequate Kia presence and represent the brand appropriately in the marketplace, including effective showroom display, vehicle inventory, point-of-sale display, product, and customer experience training, online and instore advertising and marketing.

5th Priority - 10%

Recommend and consult with dealers to ensure corrective actions are taken when dealers fail to meet sales, financial, and customer experience targets.

Personally Performed Duties

• Manage wholesale vehicle inventory to maintain balanced dealer stock levels based on market trends, industry forecasts, dealer sales performance, and current inventory.
• Monitor dealer customer experience performance to ensure adherence to KUS standards, survey integrity, and incentive program compliance.
• Analyze and evaluate dealership retail operations, including PDI and vehicle delivery processes, to ensure optimal vehicle condition and customer satisfaction.
• Establish annual sales, financial, and customer experience plans with dealers; track and review performance results.
• Review and support dealer participation in fleet sales programs; monitor related activities and results.
• Address Customer Care issues tied to the sales/delivery process and assist dealers in resolving concerns promptly.
• Conduct ongoing dealership sales training to ensure personnel maintain strong product and incentive program knowledge.
• Monitor dealer training certification and competency to ensure quality customer service and product expertise.
• Advise dealer principals on media spend, advertising plans, and market registration performance.
• Develop and implement retail sales promotions based on market opportunities.
• Support dealer development initiatives and review monthly dealership financial performance to ensure profitability and achievement of targets.
• Ensure timely and accurate submission of dealership financial statements to KUS.
• Ensure all dealerships meet KUS Facility and Identification Program Standards for consistent brand representation.