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Member Services & Patient Concierge

Job in Downey, Los Angeles County, California, 90242, USA
Listing for: NALHE
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

NALHE is looking for a dedicated Customer Service Representative in Downey, California. This role involves being the first point of contact for Kaiser Permanente members, assisting them through the registration process, and ensuring excellent service delivery.

The ideal candidate will have strong communication skills and experience with cash handling. Responsibilities include providing guidance, verifying patient information, and supporting patient needs effectively. If you are committed to improving member relationships, we want to hear from you!

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