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Lead Customer Service Advisor
Job in
Downey, Los Angeles County, California, 90240, USA
Listed on 2026-07-15
Listing for:
Pep Boys
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Deliver advanced-level customer service while serving as a role model and leader on duty;
Act as a subject matter expert on products, services, systems, and shop procedures;
Open and close the store as a key holder and supervise operations during assigned hours;
Mentor, train, and onboard Customer Service Advisors to improve performance;
Assist with interviewing and evaluating candidates to support team development
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