Mortgage Loan Processor

Job Description

Job Description

Loan Processor – Job Description

Location: Downey, CA (On-site)
Employment Type: Full-Time
Industry: Mortgage Lending / Real Estate

We are seeking a highly organized, detail-oriented Loan Processor to join our growing mortgage team. The ideal candidate is proactive, customer-focused, and experienced in guiding borrowers through the loan fulfillment process with accuracy and exceptional service. This role is critical to ensuring a smooth and timely closing for our clients.

• Review mortgage loan applications for completeness and accuracy

• Collect, verify, and analyze borrower documentation including income, assets, credit, appraisal, and title

• Submit files to underwriting and work closely with the underwriter to clear conditions

• Maintain open communication with borrowers, loan officers, real estate agents, and third-party vendors

• Order and track required services (VOEs, VODs, appraisals, title, insurance, fraud checks)

• Identify potential red flags and ensure files meet all agency and lender guidelines (FHA, VA, Conventional, DSCR, Non-QM, etc.)

• Manage and maintain pipeline to ensure files close on or before contract deadlines

• Prepare files for final approval and coordinate with escrow for closing packages

• Deliver a high-level customer experience through consistent updates and professional communication

• Minimum 2+ years of experience as a mortgage loan processor (preferred)

• Strong knowledge of AUS systems (DU/LP) and mortgage guidelines

• Understanding of income calculation (W-2, self-employed, bank statements, P&L, etc.)

• Excellent communication and customer-service skills

• Strong attention to detail and ability to prioritize a fast-moving pipeline

• Experience working with mortgage LOS systems (Encompass, Lending Pad, Calyx, etc.)

• Ability to work independently and collaboratively in a team environment

• Competitive compensation (salary + performance incentives)

• A dynamic, supportive team environment

• Opportunities for growth within a rapidly expanding mortgage and real estate organization

• Training, professional development, and leadership opportunities

• Modern office environment in Downey, CA with strong company culture

We are a high-performance mortgage team dedicated to helping families and investors achieve home ownership and financial freedom. Our company handles a wide range of lending programs including FHA, VA, Conventional, Non-QM, DSCR, and more. We pride ourselves on speed, service, and a culture built on teamwork, accountability, and continuous improvement.